Portal Admin
One customer. One contractor. One fair opportunity. Operational metrics only. Contractors are never ranked by payment.
Active contractors
17
Demo profiles
18
Rotation-eligible
15
Customers
1,284
Submitted requests (30d)
612
Direct requests (30d)
188
Connected requests (30d)
529
Missed / timeouts (30d)
47
Median response time
4m 10s
Median contact time
11m 30s
Open matches
4
Open problem cases
7
Active trials
16
Trials ending soon
1
Inactive memberships
1
No Pool Service contractor serves ZIP 33922 (Pine Island).
Roofing request: timed out, declined, unavailable. Cap of 3 reached.
CoolCurrent HVAC accepted an emergency request but did not call within 5 minutes. Customer chose I Still Need Help.
Lone Star Pest Solutions' trial ended Jul 31, 2026. Excluded from rotation.
Customer address in 34102 (Naples pilot); only one contractor covers it.